What You Should Know Before Purchasing Private Drug Rehab:
The following questions are good questions to ask private adult addiction treatment providers in Canada:
Consumer Protection Question #1: Do you Have a Clinical/Program Director? What are his/her credentials?
Rationale: Typically, a clinical/program director is responsible for overseeing, supporting, and maintaining the quality of care for a program. A clinical/program director may have an advanced degree in a related field, like clinical psychology, and may be involved in providing individual therapy, assessment and consultation, staff training and development, and managing or supervising program components.
Our program director, Geoff Thompson, has a Ph.D. Dr. Thompson is also a full-time employee who provides individual therapy, staff training and development, and clinical supervision.
Consumer Protection Question #2: What are the credentials of the staff, especially the counselors and therapists, who will be working with my son?
Rationale: “Do they have appropriate and relevant advanced degrees like a Masters of Arts or in Social Work, a Ph.D, or an M.D.? Are they certified or licensed within the province? If they are, by what agency or organization? Ask to see copies of relevant documents, and consider contacting the certifying or licensing organization to confirm the staff credentials.”
All counsellors/psychotherapists at Sunshine Coast Health Centre must have a minimum of a Masters degree and be a member of the BC Association of Clinical Counsellors (indicated by “RCC”) or the Canadian Counselling and Psychotherapy Association (indicated by “CCC”) – both regulatory bodies for professional clinical counsellors.
Consumer Protection Question #3: How experienced is your staff? Have they worked at other residential treatment programs? If yes, where and for how long?
Our counsellors/psychotherapists have many years of experience in residential treatment. Click on their photos below to read about their clinical experience.
Consumer Protection Question #4: Do you conduct background checks on your employees?
Rationale: “If the answer is yes, find out who does the background check and how extensive it is. Call the company to confirm that it provides background check services for the treatment program. If the answer is no or the program does not conduct background checks, consider it a red flag.”
As a licensed facility, Sunshine Coast Health Centre requires a mandatory RCMP background check on all staff. Be sure that the facility you are considering is licensed.
(*) Note: The U.S. Federal Trade Commission works to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them.
Please note that there is no official Canadian federal or provincial government policy on purchasing private addiction treatment. It is the position of Sunshine Coast Health Centre that the same issues confronting American families purchasing private addiction treatment apply to Canadian families also purchasing adult private addiction treatment.
Staff & Facility
In order to run an effective residential treatment program, you need to have outstanding staff and a therapeutic setting.
You can’t run a drug rehab program without capable staff, especially when treating other mental health issues such as trauma and depression. Our commitment to the whole human being means having staff who specialize in the physical (medical, fitness, diet), the psychological (psychotherapy), social, and spiritual aspects of recovery. Psychotherapists at Sunshine Coast Health Centre must have a minimum of a master’s degree. See below, for a current list of all of our staff, including a mini-bio and their e-mail.
| Geoff Thompson, Ph.D, CCC|
| Tatiana Tsarouk, Ph.D|
| Cenk Matalon|
|Sara Klinkhamer, MA, RCC|
| John-Michael Parra|
|Quyn Lê Erichsen, M.Ed., RCC|
| Katelynn Bandmann|
| Jacques du Toit, MD|
| Stuart Howard, MD, FRCP (c)|
| Jennifer Herron, LPN|
Medical Unit Manager
| Daniel Jordan|
Director of Strategic Development
| Casey Jordan, MA|
Marketing & Communications Director
| Naomi Daigneault, BA|
Human Resources Manager
| Kye Taylor, B.Sc. (Kin.)|
| Davis Briscoe|
Massage & Laser Therapy
|Mackenzie Alsager, RMT|
Health and Wellness Manager
Client Services and Alumni Manager
Client Services Case Manager
Client Services Case Manager
|Hans Le Erichsen|
It is the staff who make SCHC what it is. There are too many names and roles too mention, but everyone I dealt with from intake to discharge and aftercare are professional, caring, and knowledgeable. I am still in touch with the staff and my counsellor. Hats off to you all at SCHC for helping me realize my full potential!
Please compliment Craig for his cheerfulness. It makes the day so much easier to face. He is steady and pleasant all the time. I also would like the rest of the staff to know that it is so nice to see people happy doing their jobs. This makes it easier to face sobriety. Something else that should be said is that the ownership needs to be complimented for their vision and foresight around what treatment should be. They need to be congratulated on developing SCHC into what it is now and for their vision for what it can become.