Archive for the ‘Our Program’ Category

The Complexities of Residential Addiction Treatment (Part 2 of The Challenge of Writing a Clinical Brochure)

Tuesday, August 11th, 2009

By Daniel Jordan
General Manager
Sunshine Coast Health Center

In Part 1 of this article I highlighted the importance of designing a clinical brochure that is current, user-friendly, and comprehensive. Originally, I had planned to jump right in and explain our “integrated approach” to addiction treatment. However, as I was preparing for Part 2 I realized that exploring the complexity of residential addiction treatment is a necessary first step before attempting to explain our unique method of treatment.

Complexity #1: The Living Vs. Non-Living Universe

This may seem obvious but living entities are much more complex than inorganic objects. Neuroscientists point out that there are more synapses in the brain than stars in the galaxy and that the brain is the most complex device in the known universe. * The interesting part, however, is how we approach problems associated with living vs. non-living objects. In his book, Guide for the Perplexed, economist E.F. Schumacher argues that there are two types of problems in the world: (1) convergent and (2) divergent. 

Convergent problems are ones in which attempted solutions gradually focus on one solution or answer. Of primary importance is that convergent problems are those where that all tend to point to the non-living universe. Take, for example, the problem of manned flight. In the early days of aviation, there were many different contraptions that inventors hoped would become the first successful flying machine. Perhaps you have seen the old movie footage of planes with 4 sets of wings, or wings that would flap up and down, etc. Finally, after a lot of trial and error, Orville and Wilbur Wright made the world’s first flight in a powered, heavier-than-air machine on December 17, 1903 near Kitty Hawk, North Carolina. 100 years later, aeronautical engineers continue to improve on the Wright Brother’s original design, however, all manufacturers such as Boeing, Bombardier, or Airbus, build planes that follow remarkably similar design principles. The same is true for automobiles, cell phones, and portable computers.

Divergent problems are ones which we must find multiple solutions to a single problem and are typically found when we are dealing with living organisms, particularly human beings. For example, if you are trying to solve the problem of HIV/AIDS, handing out condoms or clean needles may be a start but it’s not going to completely solve the problem. Another agency may start a 24 hour help line and this may help as well. But these are just 2 of many possible solutions. The ongoing search for a cure to cancer, which is basically a living organism within a larger living organism (us), is another good example.  

(*) Source: Nuts, bolts of who we are, Princeton Weekly Bulletin, May 1, 2000.

Complexity #2: Chronic Conditions Vs. Acute Conditions

While many people may consider addiction a chronic condition *, the truth is that addiction has a lot more in common with diabetes, high blood pressure, and arthritis than it does with acute medical conditions such as a broken leg or appendicitis. This misconception is clearly evident whenever scientists claim to have found the gene responsible for alcoholism or pharmaceutical companies promote a new drug as the cure for addiction.

Even residential alcohol and drug treatment centers that should know better typically operate like hospital emergency wards, throwing everything they have at the client during primary treatment and leaving precious few resources for follow-up or relapse.

(*) Note: for more information on the chronic nature of addiction refer to William White’s articles on bhrm.org .

Complexity #3: Addiction Impacts All Life Domains

Unlike many medical conditions, addiction cannot be treated by localising the problem to a particular part of the body and then treating it. Addiction is a Biopsychosocial condition that impacts all life domains - biological, psychological, social and spiritual. For example, all may be well with a client while he is in the safe confines of residential treatment, however, what happens when he gets home where the same job, family, and old haunts await his return? Furthermore, most addictions impact negatively on the body (liver damaged by alcohol, tooth enamel destroyed by crystal meth or crack cocaine, etc.). Psychotherapy can be particularly challenging if a client is also suffering from cognitive impairment, or mental illness.

Not only does addiction require a diverse team of professionals to be involved in treatment, it means that often treatment often has to be applied concurrently, and that the discharge plan must include community resources that also embrace the Biopsychosocial nature of addiction.

Complexity #4: Addiction Defies Simple Definitions

The origins of addiction have been a source of lively debate for hundreds of years. Is it a learned behaviour or is it a disease? Is addiction a choice or is it a genetic predisposition? Is addiction caused by developmental factors or do some people have addictive personalities? Are addicts created by eating a diet deficient in certain nutrients? Or is addiction a response to feeling disconnected from the world?

As Ken Wilber in his book Integral Psychology states, “The great problem with psychology as it has historically unfolded is that, for the most part, different schools of psychology have often taken one of those aspects of the extraordinarily rich and multifaceted phenomenon of consciousness and announced that it is the only aspect worth studying (or even that it is the only aspect that actually exists).” Dr. David Burns, author of Feeling Good: The New Mood Therapy, calls it the “schools over tools” approach. This tendency towards over-simplification, commonly referred to as reductionism, is alive and well in the treatment of addiction. This is most unfortunate since addiction is a complex condition that impacts all aspects of health and lifestyle.  

Now combine debate among competing schools in psychology with the medical community and you begin to see why the matter of deciding on effective treatment for addiction is far from settled.

Complexity #5: Addiction Requires More Than Mere Abstinence

Even the goal of addiction treatment is a topic of lively debate. Some will reason that if only the addict will stop using his/her drug or process of choice (gambling, online porn, etc.) then the problems associated with addiction will go away. Unfortunately, just as health is more than the absence of disease, recovery requires a fundamental shift that impacts all life domains mentioned in Complexity #3.

At Sunshine Coast Health Center, we believe that abstinence is a by-product, not a goal of alcohol and drug rehabilitation. When an individual discovers his true calling and begins the process of living a life of purpose, we believe that ’external’ solutions and unhealthy attachments will be discarded in favour of being true to one’s self.

Complexity #6: Not Everyone With an Addiction is Motivated to Quit

Another point to ponder is that people with addictions actually need a reason to stop. Having something to lose (health, marriage, career) may work for a brief period of time but, long term, a fundamental shift or transformation is often required for abstinence to become permanent. Unlike most disorders or medical conditions, addiction produces a positive benefit for the individual such as dissociation (numbing out) or escaping from, what Narcotics Anonymous calls, the ”meaningless, monotonous, and boring” life of an addict.

Complexity #7: Primary Residential Treatment Vs. Outpatient Treatment

The last point to make on complexity is that residential addiction treatment, is more than just counselling with room and board thrown in for good measure. Social skills associated with the give and take of living 24/7 with a peer group is an issue for residential treatment while the same can’t be said for outpatient.

Furthermore, group therapy, commonplace in residential treatment, is rarely provided in most outpatient settings. Group therapy is, by nature, a dynamic process that can have remarkable therapeutic effect in the hands of a skilled psychotherapist.

Complexity #8: Addiction is More Than Just Drugs and Alcohol

Cross-addiction (having more than one addiction) is a common occurence for individuals who struggle with drugs or alcohol. Sunshine Coast recognizes this tendency and is redesigning its program to expand the definition of addiction to include process addictions such as gambling, gaming, sex, even eating disorders.

Conclusion

Addiction is a complex condition that requires an equally complex approach to treatment. Sunshine Coast Health Center recognizes these challenges and has been continually finding new ways to enhance program effectiveness. in Part 3 of The Challenge of Writing a Clinical Brochure, I will examine how other individuals and groups are integrating their approach to address complex problems.

Addiction & Recovery: Misconceptions of Addiction

Monday, August 10th, 2009

Geoff Thompson - MA, CCC

Geoff Thompson, Program Director for Sunshine Coast Health Centre, discusses what reputable sources have to say about addiction.

The Challenge of Writing a Clinical Brochure - Part 1

Saturday, August 8th, 2009

By Daniel Jordan
General Manager
Sunshine Coast Health Center

If there has been one thing that has been a constant at Sunshine Coast Health Center, it’s change. Changes at our residential addiction treatment center tend to occur under four broad categories: (1) program, (2) staffing, (3) services, and (4) facility. Since one of my responsibilities is marketing, it dawned on me that the corporate brochure that we created in the spring of 2007 was due for an overhaul. So, back in March, a new pamphlet was produced that showed our newly-expanded drug rehab center (new building, new indoor exercise pool, expanded fitness center, landscaping, etc.) and enhanced services (mental health services, on-site fitness, off-site recreation). However, after inserting all the new photos that highlighted our facility and campus, there really wasn’t much space left to detail how the clinical program has changed.

So, since the spring, we have been working on creating a brochure that provides additional information that is primarily clinical in nature. Having committed to this project, however, I soon realized that creating a clinical brochure that is comprehensive, user-friendly, and current is a big job!

The Challenge of Being User-Friendly, Current, and Comprehensive

In many ways, this reminds me of the work leading up to our publishing of the 1st edition of the British Columbia Alcohol & Drug Services Directory last November. It was the first time in 8 years that anyone had published anything similar to a directory of this nature (the last Kaiser Directory was published in 2001). I had found a number of BC addiction directories but all of them had one problem or the other. For example, either the information was outdated (again, the Kaiser Directory, many addiction directories found online), or was not presented in a user-friendly fashion (the Red Book in BC has quite a few listings but suffers from excessive categories and bulk), or was not comprehensive (no addiction listings felt that private practice therapists that worked with addicts or 12-Step meetings were worth listing). So, the challenge then became to integrate all of the available information into a publication that was better than the sum of its parts. Based on feedback we have had from many health professionals across BC, it seems as though we have succeeded in our objective. But while I thought the directory was a challenge, it seems as though creating a clinical brochure is a much more difficult task. After five months of internet research and countless visits to libraries, and used bookstores, I figure it’s time to start putting it all together, and what better place to start than our blog?

Challenge #1: Being User-Friendly

When it comes to having a user-friendly clinical brochure a logical presentation of content is necessary. However, a clinical program can’t be arranged in a simple, linear fashion like a novel or historical account. Instead, a framework needs to be designed so that all of the pieces are arranged in such a way that makes sense.

Finding material to aid in the development of a framework has been interesting, to say the least. Philosopher Ken Wilber has been instrumental in creating integral models that embrace the human condition from a subjective (”I” and “We”), objective (organism and environment), and structural (mind, body, soul, spirit) perspective. Ervin Laszlo, a pioneer in systems thinking; Roger Martin, author of The Opposable Mind; and economist E.F. Schumacher have all written on designing models that help explain complex systems. However, incorporating a system so that the system itself does not become the focus of the brochure is going to test the limits of being user-friendly.

Another aspect of being user-friendly is avoiding jargon that is so prevalent in health sciences and philosophy. Relapse Prevention expert Terence T. Gorski once pointed out to me that it’s often a question of languaging: communication can break down when we fail to understand that different words are used to represent the same thing. For example, one clinician may use the term resistance while another uses the term denial to represent the inability or unwillingness of a client to make healthy changes. So, a user-friendly clinical brochure must be presented in a way that doesn’t just assume familiarity with terminology commonly associated with alcohol and drug treatment.

Challenge #2: Being Current

Sunshine Coast Health Center is an evolving entity and that is by design. However, when creating a clinical brochure, information about staffing, programs, and services must be presented in a way that can embrace these changes without becoming outdated. For example, we may decide to change out an adjunct therapy (massage, relaxation, ozone, etc.) based on published research, client feedback, or staff turnover. However, such changes to the clinical program at the programming level does not automatically mean that the program, for example, no longer addresses the physical aspects of addiction. 

Highlighting qualifications of staff must also be presented in general terms (such as all counsellors requiring a minimum of a master’s degree) rather than focusing on particular techniques (Cognitive-Behavioral Therapy, Motivational Interviewing, etc.) that individual counsellors possess.

Challenge #3: Being Comprehensive

Addiction is a complex condition that defies a simple solution. While it’s somewhat straightforward to simply provide a list of programs and services, explaining why clinical elements have been included and how all of the clinical elements work together (our philosophy) is another story. A drug treatment program is far more than just it’s ‘bits and pieces’. Furthermore, a good clinical brochure should be able to demonstrate that its programming is supported by evidence-based research if it expects to be supported by the health professional community it needs to remain viable. And then there’s the addiction treatment-specific issues that always come up such as ‘how do you deal with disruptive clients?’, or ‘what happens when a client has a relapse?’. Answers to these policy questions often reveals a lot about a program’s philosophy.

Conclusion

Explaining how our program has integrated all of its clinical elements in a user-friendly, current, and comprehensive fashion is proving to be more challenging than originally anticipated. In Part II of this series, I will expand on why our program, based on our unique integrated approach to addiction treatment, is particularly challenging to summarize in a clinical brochure.

Addiction & Recovery: Lessons from the 12 Steps

Friday, March 20th, 2009

Geoff Thompson - MA, CCC

Geoff Thompson, Program Director at Sunshine Coast Health Centre, discusses lessons that can be learned from the 12-step model of addiction recovery, and how these tie in with Wayne Dyer’s theory of internal orientation.

Addiction in Families: Mood-Altering Substances

Friday, March 13th, 2009

Cathy Patterson-Sterling, MA, RCC

Cathy Patterson-Sterling, Director of Family Services for Sunshine Coast Health Centre discusses why any mood altering substance should be avoided, especially in early addiction recovery, to avoid relying on these as a crutch.

Addiction & Recovery: Developing An Internal Orientation

Friday, March 13th, 2009

Geoff Thompson, MA, CCC

Geoff Thompson, Program Director for Sunshine Coast Health Centre, discusses Wayne Dyer’s theories on internal and external orientation along with ways to develop an internal orientation for a happier, more meaningful life.

Addiction in Families: On Track

Friday, March 6th, 2009

Cathy Patterson-Sterling, MA, RCC

Cathy Patterson-Sterling, Director of Family Services at Sunshine Coast Health Centre, discusses signs to look for in early addiction recovery that show whether someone is on track with their recovery or not.

Addiction Recovery: Internal Orientation

Friday, March 6th, 2009

Geoff Thompson - MA, CCC

Geoff Thompson, Program Director for Sunshine Coast Health Centre, discusses Wayne Dyer’s new movie “From Ambition to Meaning” and how to live a happy, meaning-centered life.

Addiction in Families: Treatment Tools

Friday, February 27th, 2009

Cathy Patterson-Sterling, MA, RCC

Cathy Patterson-Sterling, Director of Family Services at Sunshine Coast Health Center, talks about addiction treatment as a foundational tool in recovery and offers steps to take in the case of a slip or relapse.

Addiction & Recovery: External Orientation

Friday, February 27th, 2009

Geoff Thompson, MA, CCC

Geoff Thompson, Program Director for Sunshine Coast Health Centre, gives an overview of external orientation based on one of Wayne Dyer’s themes from his new movie “Ambition to Meaning.”