By Geoff Thompson, Ph.D.(cand.), CCC
Program Director at Sunshine Coast Health Center
For the past few decades, researchers have trying to figure out what is it about therapy that helps people change. In the old days, we used to think that the therapist was somehow responsible for any change in the way a client felt, thought, or acted. Clients would often lie on a couch or sit in a chair and talk, while the therapist listened, analyzed their problems, and prescribed solutions.
We don’t do that type of therapy anymore, though it’s interesting that many of our clients at Sunshine Coast often think this is the way therapy “works.” And a lot of the general public thinks this as well … maybe from watching Dr. Phil. Today, we believe that the client does most of the work in therapy; therapists walk alongside the client, helping the client change what he or she wants to change.
Sometimes when we study how well programs work, we focus on what we think is happening in therapy to see if our ideas are accurate. If we were to study meaning therapy in this way, we would single out what we thought was effective in the therapy and then check this out with the client.
The problem with this type of evaluation is that we may be blind to what is actually going on for clients. For instance, perhaps what really helped a client was that he gained hope for the future. If we just focus on whether he changed some behavior or learned new coping skills, we may miss just how important his newfound hope is.
Because they don’t want to miss important information from clients, a growing number of researchers ask clients what they think they got from therapy and then see if these answers match what the researcher thinks. To let you in on a secret, it is well known from research that therapists and clients disagree at least 90 percent of the time on what was important in a therapy session. At Sunshine Coast we listen to clients because we believe that each client is the author of his life. In any case, however the client makes sense of his life will lead to the quality and type of life he lives.
In this article, we’ll examine five things that we’ve learned from research on what clients tell us is important in therapy. If you are in recovery (or know someone who is), some of their answers may be helpful to you. They might even help you figure out how well you are doing in your recovery.
Part One: Personality Change
The idea that we could use a change in personality as a way of figuring out if therapy helped people is an old idea. Sigmund Freud, generally regarded as the father of psychology, believed that only the therapist could decide if a client changed and made this decision based on whether the person changed his or her personality characteristics.
Although the idea of personality change took a backseat in psychology for decades, it has recently made a comeback. Today, some researchers give clients some tests that measure certain components of personality (not personality itself) to see if they have changed. A typical example would be coping styles. Perhaps a person who tended to react without thinking might experience a change if he or she thought about something before acting.
A change in personality is a common idea in the treatment of addictions. We’ve talked before in the online program about those who believe, with Dr. Silkworth in the Big Book of Alcoholics Anonymous, that recovery demands “an entire psychic change.” Other experts have different names for this. William White calls it “transformational change.” William R. Miller calls it “quantum change.” Miller interpreted this personality change as a change in values—what the individual believes is important to him or her. He conducted research which showed, among other things, that the values of people before and after recovery were different.
You should know that whether personality changes in adults or stays the same is a topic of great debate in psychology. But regardless of what you believe, the idea that we can change core things about ourselves in treatment is important to know. Sunshine Coast alumni who are doing well in recovery often tell us that they are more open to new ideas, less impulsive, are slower to anger, rely more on their intuitions, and so on.
Part Two: Behavior Change
Most of the public determines how effective treatment is based on whether the client abstains from alcohol and drugs.
Interestingly, this is not a big priority for researchers. The researchers have a much broader way of looking at behavior change. They are, of course, interested in discovering if clients abstain, but they are much more interested in learning whether clients reduce drug use after treatment, even if they don’t quit entirely. A typical survey asks for the number of days per month a client used before treatment and then after treatment. In terms of drug use, they are also interested in the amount and frequency of the drug use and whether the person lapsed on his or her drug of choice or used some other drug.
But drug use is just one of many behavior changes the researchers are interested in. They are also interested in learning if the person’s physical health is better after treatment, whether the person went to work everyday instead of calling in Monday morning with the “flu,” whether the person’s emotional/mental health improved, and whether the person’s family relationships were getting better. In the US, particularly, researchers usually want to know whether treatment clients had fewer problems with the law.
Sunshine Coast alumni who are doing well in recovery usually tell us they have made new clean and sober friends, started working out, have a safety plan in place when they go to places that serve alcohol (weddings, hockey games), make sure they keep in touch with other alumni, built up a good support network, faced their fears such as speaking in public, and so on.
Part Three: Relationship Change
A more recent trend to determine if treatment helped is to ask clients what they think is the most important thing responsible for their more positive mood, attitude, behavior, etc. Interestingly, the most important component always seems to be building trusting relationships with the therapist or other members of a group. It doesn’t seem to matter what the therapy does, this relationship building is consistently reported as the key.
This makes sense. One of the damaging consequences of addiction is that it isolates the individual. The typical pattern that occurs in addiction is to keep pushing people away. It’s easier to hang out with others who use than to keep relationships with non-addicts. And the addict’s own guilt and shame over his behavior usually makes him feel less than worthy to be around others.
Bruce Alexander, one of Canada’s foremost addiction experts, said that “Addiction in the modern world can be best understood as a compulsive lifestyle that people adopt in desperation as a substitute when they are dislocated from the myriad intimate ties between people and groups—from the family to the spiritual community—that are essential for every person in every type of society.” This points out that all of us have a need to form relationships.
Alumni who run into trouble usually tell us that they feel isolated and alone. Those who are thriving seem to have formed trusting relationships with others.
Part Four: Making Sense of Struggles in a New Way
A well-known indicator of helpful therapy is the client’s ability to make sense of a personal struggle in a new way. The fancy term that psychologists use for this is “cognitive restructuring.”
A typical example is the client who discovers that addiction has a physical basis in the brain. A client might have thought that he was making a clear choice in using drugs, without realizing that the brain adapts to the drug, thereby making it much more difficult to abstain. With this new knowledge, he might feel less guilt and shame. Similarly, many new Sunshine Coast clients seem to think that they are at the mercy of their cravings—they won’t be able to deal with a severe craving. But they learn that they can control cravings by using techniques they discovered at Sunshine Coast.
New clients to Sunshine Coast generally bring with them all sorts of ways of making sense of things that went wrong in their lives and what they need to do to get over hurdles. Many of these ideas are not really based on reality. In fact, they can often be a barrier to living a good life. For instance, a remarkable number of clients seem to believe that their recovery depends on their family. “If my family would just get off my back, I’d be okay” is a typical statement. After discovering in treatment that they are the authors of their lives, they may start making sense of their struggles in a new way—one in which they rely on themselves and not their family for recovery.
Another example are those new clients who believe they have no choice over whether to use drugs. After learning about the famous Rat Park experiments (where rats avoided morphine if they were free to be themselves), these clients might appreciate that recovery demands that they be true to themselves.
Sunshine Coast alumni confirm what the researchers have found. Those who are doing well actively change how they make sense of things in their lives. They tell us they listen rather than jump to conclusions, they reflect on alternative ways of understanding a person, and so on.
Part Five: Finding Meaning in Life
Of course, at Sunshine Coast, we pay a lot of attention to how clients discover or create a meaningful life. Last week, we pointed out that clients often report a helpful part of treatment is to make sense of their struggles in a new way. We called this “cognitive restructuring.” Finding meaning in life is not the same as cognitive restructuring; it’s much deeper. It’s not so much about making sense of this situation or that situation; rather, it is about making sense of the big picture view of life.
The big picture depends on how the person makes sense of his life. And how the person makes sense of life—the big picture—will be reflected in the little things he does. If a person believes that the world is a dangerous place—a big picture view—then he will carry this idea everywhere in his life. He may get very defensive if someone questions him, but he’ll also get very defensive in any situation where he feels a threat, such as in his car, at work, and, even, at home. If a person doesn’t think much of himself, then this will color how he interprets situations and people in his life.
But what if the big picture was more positive? One participant in therapy put it this way: “Therapy helps because you see yourself and your situation in a new way. It helps you to see your history a little bit from above, or from the outside, or from a different angle.”
This comment is typical of those we ask about how therapy has helped them. They gain perspective on their lives. Narcotics Anonymous says that addicts are famous for making mountains out of molehills. Therapy seems to help them keep the molehills as molehills.